Common Causes of Water Damage (and How to Handle Them)

We’ve been called in for just about every type of water damage scenario you can imagine. The most common ones?

Flood Damage Cleanup

Flash floods, heavy rains, or even a burst irrigation system can leave your property in knee-deep water overnight.

Appliance leak cleanup

That trusty washing machine or dishwasher? Not so trustworthy when a hose bursts.

Clogged drain overflow & plumbing failures

Toilet, bathroom sink, or kitchen sink overflows can turn a simple clog into a full-scale flood.

HVAC discharge line repair

Your AC unit pulls moisture from the air, but when its drain line clogs, that water ends up inside instead of outside.

Broken water pipe repair & pipe leaks

Whether it’s a main water line break or a slow drip behind the walls, leaks can wreck your home’s foundation if left unchecked.

If you see water, smell mold, or notice damp spots, don’t ignore it. Water damage is sneaky, and waiting only makes it worse.

Restoration Process

How We Restore Your Property from Water Damage

When you call us, you’re getting more than just a cleanup crew—you’re getting an experienced team that understands how water behaves and knows how to stop it in its tracks.

Step 1

Emergency Water Extraction & Removal

When you call us, you’re getting more than just a cleanup crew—you’re getting an experienced team that understands how water behaves and knows how to stop it in its tracks.

Step 2

Damage Assessment & Containment

Once the water is gone, we find out where it spread. Using moisture meters and thermal imaging, we detect hidden pockets of water and set up barriers to prevent further damage.

Step 3

Drying & Dehumidification

It’s not just about drying what’s visible—we make sure your entire home is moisture-free. We use air movers, dehumidifiers, and advanced drying techniques to stop mold before it starts.

Step 4

Structural Restoration & Repairs

From flooring damage to replacing soaked drywall, we don’t just dry things out—we put them back together the right way.

Step 5

Sanitization & Odor Removal

Floodwater, sewage backups, and even minor leaks can leave behind bacteria, mildew, and unpleasant smells. We sanitize and deodorize every affected area, ensuring your home is fresh, clean, and safe to live in again.

Our Difference

What Sets Us Apart from Other Water Restoration Companies?

We get it—there are plenty of companies offering water mitigation services, but here’s why people trust us time and time again:

Local expertise

We understand the unique water damage challenges in this area and know how to handle them.

24/7 emergency response

Because water damage repairs don’t wait, and neither do we.

Comprehensive service

We handle everything from burst pipe damage cleanup to sewage removal & cleanup.

No cookie-cutter solutions

Every home is different, and we tailor our approach to your specific situation.

FAQS

FAQs About Water Damage Restoration

How fast should I call for water damage repairs?

When you call us, you’re getting more than just a cleanup crew—you’re getting an experienced team that understands how water behaves and knows how to stop it in its tracks.

No. Household fans and dehumidifiers can’t remove water trapped inside walls and floors. Without professional-grade equipment, hidden moisture can lead to mold growth in as little as 48 hours.

It depends on your policy. Most homeowners’ insurance covers sudden water damage restoration services, but not gradual leaks. We can provide detailed documentation to help with claims.

  • Inspect pipes regularly to catch leaks early.
  • Clean gutters so rainwater drains properly.
  • Check your appliances for loose hoses or worn-out seals.
  • Know where your main water shut-off valve is—if a pipe bursts, shutting it off immediately can save thousands in repairs.

Water damage can turn a peaceful home into a disaster zone overnight, but you don’t have to handle it alone. Whether it’s a burst pipe, appliance leak, or storm flooding, our team is ready to restore your home and peace of mind—quickly and efficiently.

Don’t wait until the damage gets worse—contact us today for expert water damage restoration services.

testimonials

What Our Clients Say

4.1
Based on 18 reviews
powered by Google
Herbert Wallace
09:30 21 Aug 25
Karen Teague
16:07 16 Aug 25
Our office had flooding from a broken line. MCRS handled extraction, drying, and repairs. They kept us updated daily and minimized downtime. Staff was professional and insured all work. Invoice was clear, no hidden charges. Excellent service.
Martin Holm (metha)
15:01 14 Jun 25
Had an issue with water leak in bathroom and bedroom.
MCRS mitigation team showed up promptly and dealt with the issue.
Very professional and excellent communiation, keeping me well informed throughout the whole process.
Plus, they liked my dogs.
michael givens
15:44 17 Mar 25
These people are great! They are professional, polite , knowledgeable and thorough. I can’t say enough good things about them.
Jp Cotton
17:41 12 Jan 25
Mimi and the crew did a great job so far. Very respectful and clean.
Response from the owner 18:52 12 Jan 25
Thank you for your wonderful review, Jp! We're glad to hear that Mimi and the team provided you with respectful and clean service. Your support means a lot to us!
Jenny L
01:07 12 Jan 25
Ryan and Rick were very professional, polite and punctual. They walked me through the process as they were working the area of the damage/loss. They were respectful of the “no shoes in the house” custom which I greatly appreciate. Thank you both for your hard work.
Response from the owner 02:18 12 Jan 25
Thank you for your wonderful feedback, Jenny! We're glad to hear that Ryan and Rick provided you with professional and respectful service. Your appreciation means a lot to us, and we'll be sure to pass along your kind words to them!
Aaron Carpenter
16:12 05 Jan 25
The demo crew has been absolutely wonderful. Friendly, careful, diligent, and flexible.
Response from the owner 17:23 05 Jan 25
Thank you for your kind words, Aaron! We're thrilled to hear that our demo crew made a positive impression. Your satisfaction is our priority, and we appreciate your support!
David Melendez
20:40 18 Nov 24
Amazing and professional company that walked me through every option available and kept in contact with me throughout the process. Response to my emails and questions was quick and the house looks amazing! Darren and Krysti were always helpful and my home is back to the way it was before a tree fell on it. I highly recommend Disaster America.
Response from the owner 21:51 18 Nov 24
Thank you for the wonderful feedback, David! We're thrilled to hear that you had such a positive experience with our team, especially with Darren and Krysti. Your recommendation means a lot to us. We're always here to help if you need anything in the future!
Barry Christensen
12:08 05 Nov 24
A challenge to schedule, but they do good work.
Response from the owner 13:19 05 Nov 24
Thank you for your positive feedback, Barry! We're glad to hear you appreciate the quality of our work. We are continually working to improve our scheduling process. We look forward to serving you again!
Sokchea Sou
18:46 18 Oct 24
Not professional but charge too much
Response from the owner 13:40 22 Oct 24
I'm very sorry to hear about your experience. Would you be able to provide a little more detail that may help us improve in the future?
Snug Harbor
14:46 18 Oct 24
Disaster America responded quick, they were professional and we got a great price. Thank you for getting the job done quick.
Toni Maddox
14:01 03 Sep 23
Disaster America did a great job on the renovation of a water emergency I had in April… but:

Fast forward to late June… The renovation/restoration was finally done: $72 THOUSAND DOLLARS later and 2 bedrooms, hall, bathroom, and 1/4 of the living room dried out and replaced by Disaster America USA.

Now… 6 weeks ago (mid July) we started noticing a “buckle” in the floor right inside the front door (about 4 ft from where they deemed was the end of the water damage). 3 weeks ago the buckle had started protruding through the brand new LVP that they put down and it spread down a line toward where they had finished the underfloor remodel. By Thursday it had gotten so bad we couldn’t open the door all the way.

Now… when the LVP broke and boards started coming through I called to speak with Jason at Disaster America and he text me and told me to email him the pics and he’d get back to me… I’ve yet to hear back from anyone. I also called and spoke with Sam who was the foreman of the construction company they used and sent him pics of it. He actually said they’d be here Friday to take a look at it and never showed up and I haven’t been able to contact him again either. *Though Sam did tell me he figured the foundation under the old floor had failed and he was sure that was the problem 🙄 Of note- the foundation was repaired less than a year ago and I have the warranty*

So on Friday… With some help, I started ripping up the floor to see what the problem was because obviously it was my problem and no one was going to get back with me on this. It wasn’t the foundation… the hardwood subfloor had buckled because the water obviously went further than they thought {as I’d thought, and even asked them to go further when they were ripping it up and they declined and said they KNEW it wasn’t damaged out that far}.

So, enjoy some pics of my Labor Day Weekend as this $1.74 disaster continues to cost me THOUSANDS of dollars to fix still, after it was already “fixed” to the tune of $72,000!

24/7/365 Response to Water & Fire Emergencies.